How NGOs Win with Facebook: Better Engagement in Five Easy Lessons

Surfrider shares image demonstrating how ocean plastics end up in humans.

MobLab: Our colleagues Darren Barefoot and Theodora Lamb from Capulet recently completed some useful research on how campaigners can be more effective on Facebook. Darren summarizes his findings for us in this guest article. — Michael Follow @dbarefoot What do charities and nonprofit organizations really want when they talk about ‘increased engagement’ and ‘viral spread’ [...]

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20 NGO leaders explore challenges, trends in online-to-offline mobilisation; 5 key questions

What happens when you get twenty leaders from some of the world’s most impressive NGOs and campaigning organizations* together to explore the intersection of online mobilisation, in-person (or offline) activism, and real-world change? We just had a chance to find out. In collaboration with Anastasia Khoo and her colleagues at the Human Rights Campaign, we recently organized an [...]

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Social Media Engagement FTW: Lessons from Greenpeace Brasil’s growth

Greenpeace Brasil on Twitter

Greenpeace Brasil’s social media communities have grown furiously in the past 18 months. As we write, Greenpeace Brasil has 548,000 Twitter followers and 240,000 Facebook fans. Greenpeace Brasil is the largest Greenpeace Twitter account — Greenpeace International is next with just over 520,000 followers. How did this happen and why is it important? We spoke [...]

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Gaming for Good – behind the scenes at Games for Change Festival in NYC

Ian Bogost Games 4 Change

If there is one conference that brings together the who-is-who of “serious games” it’s the Annual Games for Change Festival in New York City. The Argentina Innovation Lab headed over to the big apple to see what’s new, meet the movers and shakers and lay the ground for our own games. From the very beginning [...]

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London 2012: “Socialympic” Strategies

Socialympics

Deemed by many fans and journalists as the first social media Olympics, or the “Socialympics,” the upcoming 2012 Summer Olympics in London will likely become the most viewed, reblogged, liked, tagged, tweeted, +1ed, and Instagrammed in history. As Alex Huot, International Olympic Committee (IOC) social media head, described to the New York Times, “We are [...]

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Mobilising Save the Arctic Signatories

Save the Arctic

Visitors of the Save the Arctic homepage are greeted by endearing photographs of polar bears juxtaposed with shadowy images of Arctic oil rigs encroaching on the bears’ natural habitat. Displayed above in bold script, the rationale for Save the Arctic is clear: “The melting Arctic is under threat from oil drilling, industrial fishing and conflict. You [...]

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Adapting community insights from the business world

There are many different kinds of online communities to involve your supporters in co-creating your campaigns and understanding their motivations. How else would you figure out if you could get volunteers to dress up like a potato than to ask them?

I recently went along to an agency event in London about online communities, I admit I was attracted by the title “Digital Co-creation Lab”, wondering what it looks like from a commercial perspective. The picture that emerged is that business is still miles ahead of the NGO world when it comes to engaging our communities [...]

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